Part 1: Background
Personal origin, arts, education, quick career history, Paperless Parts interest, and what I would love to do next.
My journey has been varied, but each experience has taught me something I have carried forward. From opera and restaurant service to internal communications, sales, project management, IT, AI-enabled HR operations, and human resources, the common thread has stayed the same: I like helping people feel safe, supported, and less lost inside complicated systems.
Personal origin, arts, education, quick career history, Paperless Parts interest, and what I would love to do next.
Vertex AI-supported current-state workflow: goal, execution, AI use, results, impact, lessons, and what I would do differently.
Why the role fits: employee experience, operations, internal communication, process improvement, and thoughtful AI support.
Get to know me in 5 minutes
I was born and raised in Portland, Maine, where music, nature, skiing, school, and community were all part of everyday life. Since then, my path has moved through classical voice, hospitality, communications, financial services, project management, IT, analytics, and AI-enabled HR operations. The throughline is not one industry; it is the kind of work I keep choosing: bringing structure, clarity, and care to complicated environments.
I was born and raised in Portland, Maine. My story starts with family, school, music, service work, and a strong connection to the place I still call home.
Maine gave me a childhood shaped by nature. Summers at the lake and weekends in the mountains were a major part of how I grew up.
For most of my childhood, winter meant Sugarloaf. I ski raced for 16 years, spending weekends training, competing, and building focus in fast-changing conditions.
Classical voice became one of the first serious commitments in my life. Singing gave me discipline, confidence, and a sense of what it means to keep working over time.
I had to seek out serious classical music spaces early. Voice lessons, Karger, USM diction courses, and performance opportunities helped me build a musical life.
Tanglewood was my first real step into a larger music world, surrounded by young singers who cared deeply about opera, performance, language, and training.
Washington National Opera brought me into major artistic spaces. Performing through WNO, including at the Kennedy Center, showed me professional-level pace and discipline.
Music stayed central, but I wanted a wider life. I also had strong interests in people, organizations, communication, and systems.
Vanderbilt gave me a foundation in people and organizations: how teams work, how systems shape behavior, and how collaboration improves.
Performance stayed close while my focus expanded. Musical theatre and campus arts kept me connected to storytelling and collaboration.
Restaurants and events put me close to people in real time, across service, training, guest experience, and event support.
Give N' Take gave me an early look at startup messaging and how a product story needs to shift for a U.S. audience.
Enfield and Chabad brought planning, outreach, and service together through events, resident communications, and community programming.
Walker & Dunlop turned communication into an operating system across content, channels, calendars, vendors, HR, leadership, and engagement.
New York Life put trust, privacy, and storytelling at the center through client work, sensitive information, and community education.
Coming back to Maine gave me space to redirect through project management, analytics, coding, process improvement, and systems work.
MEMIC made technical implementation more concrete through IT policy work, change management, and an API automation project.
Choir brought music back into my life in a fuller way through Oratorio Chorale, First Parish, Back Bay Chorale, and Boston Gay Men's Chorus.
Vertex is where many threads come together: AI agents, automations, dashboards, workflows, and HR tools that reduce manual work.
Across all of it, I have kept coming back to the same kind of work: helping people understand what is happening, organize what needs to happen next, and move through complicated systems with more clarity.
Explore the places that have shaped my life.
Technical toolkit
Project Atlas
A look at my work supporting an HR Redesign Strategy and Business Excellence workflow at a pharmaceutical company, showing how structured interviews, automated matrix generation, agentic current-state analysis, process comparison, and communications enablement come together to support clearer, more scalable HR operations.
Business impact
The business value is a combination of internal HR time savings and potential consulting cost avoidance. I would present this as a value range, not as a guaranteed realized savings number. These estimates only reflect the HR department; the same model could create additional value if adapted across the company.
HR services in scope
service stages mapped
estimated internal hours saved
conservative internal labor value at $100/hour
potential avoided current-state consulting equivalent
potential total business value
| Solution area | What it helped reduce | Estimated time saved |
|---|
Why Paperless Parts
Paperless Parts helps manufacturers manage the quoting process for custom parts. That process can get complicated quickly because a quote is not just a price. It can include:
Paperless Parts helps bring that work into one place so shops can stay organized, quote faster, and avoid losing important details in emails, spreadsheets, or shared drives.
Manufacturing will always matter. Even as AI changes the way people work, companies still need physical parts, strong suppliers, and teams that can make complex things quickly and accurately.
That makes Paperless Parts exciting to me because the company is helping modernize a real industry with real operational needs. Quoting affects how fast a shop can respond, how well it serves customers, and how much work it can win.
I am also drawn to startups because I want to be somewhere fast-moving, hands-on, and still evolving. I like being close to the work, contributing ideas, testing better ways of doing things, and seeing the impact of what I build.
I would bring experience in operations, communication, AI, automation, and process improvement. In my current work, I build tools and workflows that help teams:
That feels closely connected to what Paperless Parts does for manufacturers: helping people do important work faster, clearer, and with less friction.
Music resume
Sergei Rachmaninoff
From Natasha, Pierre & The Great Comet of 1812 / Dave Malloy
Contact